Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.justsmartkitchenware.com (the “Site”).

What information do we collect?

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

All users of our site may make any changes to their information at anytime by logging into their account and going to the ‘My Account’ page.

What do we use your personal information for?

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Any of the personal information we collect from you may be used in one of the following ways:

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provided, may be used to send you occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Sharing your personal information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Woocommerce to power our online store–you can read more about how Woocommerce uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to our Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Contacting Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected](dot)com  

Terms of Service

Permitted Use
The content of the pages of this website is for your general information and use only. Use of the Site or other Service or any materials or content on the Site or other Service for any commercial or other unauthorized purpose is prohibited. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and products. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Warranty
As a consumer, you are entitled to the benefit of statutory consumer guarantees in respect of items purchased from Just Smart Kitchenware. Just Smart Kitchenware will, at all times, honour its obligations under consumer guarantees in accordance with Australian Consumer Law.
If you have any problem with a product that:
– You believe is defective or faulty
– Does not match the description or sample provided
– Is not fit for purpose advertised
You have a period of 1 year from date of retail purchase to return it to Just Smart Kitchenware along with proof of purchase for assessment. Subject to that assessment we will offer a full refund or replacement. Please note that sometimes our assessment will include consultation with the manufacturer which can take some time.
If you believe you have a faulty or damaged good, please contact us and we will help you through the process of returning the item to us for assessment.
It does not apply to the following:
1. Damages caused by accident, negligence, or improper care
2. Usage and storage of improper material not intended for household usage
3. Industrial or commercial application
4. General wear and tear
5. Staining and scorched marks due to reheating in the microwave

Pricing & Stock Availability
We have the right to change pricing at our discretion and without notice.
Sale discounts are limited to available stock. We do not allow backorders for sale items.
While we try our hardest to ensure our stock levels are correct occasionally items are unavailable even if the site indicates that they are in-stock. A refund will be processed for sale items that are out of stock.

Registration, Accounts and Passwords
If you establish a personal account with us, you agree to (1) provide true and accurate data about yourself on our account registration form, and to update and keep such data current. You will receive a password and account upon completing the registration form. You are solely responsible for maintaining the confidentiality of your password and account, and you are solely responsible for all use of your password or account, whether authorized by you or not. You agree to (a) immediately notify Just Smart Kitchenware of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account each time you use the Site or other Service. Access and use of password-protected and/or secure areas of the Site or other Service is restricted to users who have been given a valid password by Just Smart Kitchenware. We may terminate your membership and access to our Site and Service if we learn that you have provided us with false or misleading registration data.

User Conduct
It is a condition of your use of the Site or other Service that you do not:
Interfere with any other user from using and enjoying the Site or Service;
Collect information about other users or third parties via the Site or Service or use any such information for the purpose of transmitting or facilitating transmission of unauthorized or unsolicited advertising, junk or bulk e-mail, chain letters, or any other form of unauthorized solicitation;
Engage in the systematic retrieval of data or other content from the Site or Service to create or compile, directly or indirectly, a collection, compilation, database or directory, without Just Smart Kitchenware’s prior written consent;
Solicit other users to join, become members of, or contribute money to any online service or other organization, advocate or attempt to get users to join in illegal schemes or plan or participate in scams involving other users;
Attempt to gain unauthorized access to other computer systems or networks connected to the Site or Service; or
Take actions for the purpose of manipulating or distorting, or that may undermine the integrity and accuracy of, any ratings or reviews of any service or product that may be presented by the Site or Service.
Additionally, you agree that you will not use the Site or other Service to upload, post, or otherwise distribute or facilitate distribution of any material that:
Is libelous, defamatory or slanderous;
Is sexually suggestive or contains explicit sexual content (including nudity);
Does or may denigrate or offend any individual or group on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
Does or may threaten, abuse, harass, or invade the privacy of any third party;
Is fraudulent or infringes the rights of any third party, including, without limitation, patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights;
Constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as “spam”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
Contains a software virus or any other computer code that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment, or to damage or obtain unauthorized access to any data or other information of any third party;
Encourages conduct that would constitute a criminal offense or give rise to civil liability;
Impersonates any person or entity, including any employee or representative of Just Smart Kitchenware; or
Violates any applicable law or these Terms.

Last Modification Date: 8th April, 2020