Privacy Policy & TC

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails
The email address you provided, may be used to send you occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Because we value your privacy we will not distribute your personal information to outside parties without your consent.

All users of our site may make any changes to their information at anytime by logging into their account and going to the ‘My Account’ page.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Contacting Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@justsmartkitchenware(dot)com


Terms of Service

Permitted Use
The content of the pages of this website is for your general information and use only. Use of the Site or other Service or any materials or content on the Site or other Service for any commercial or other unauthorized purpose is prohibited. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and products. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

As a consumer, you are entitled to the benefit of statutory consumer guarantees in respect of items purchased from Just Smart Kitchenware. Just Smart Kitchenware will, at all times, honour its obligations under consumer guarantees in accordance with Australian Consumer Law.

If you have any problem with a product that:
– You believe is defective or faulty
– Does not match the description or sample provided
– Is not fit for purpose advertised

You have a period of 1 year from date of retail purchase to return it to Just Smart Kitchenware along with proof of purchase for assessment. Subject to that assessment we will offer a full refund or replacement. Please note that sometimes our assessment will include consultation with the manufacturer which can take some time.
If you believe you have a faulty or damaged good, please contact us and we will help you through the process of returning the item to us for assessment.

It does not apply to the following:

1. Damages caused by accident, negligence, or improper care
2. Usage and storage of improper material not intended for household usage
3. Industrial or commercial application
4. General wear and tear
5. Staining and scorched marks due to reheating in the microwave

Pricing & Stock Availability
We have the right to change priving at our discretion and without notice.

Sale discounts are limited to available stock. We do not allow backorders for sale items.

While we try our hardest to ensure our stock levels are correct occasionally items are unavailable even if the site indicates that they are in-stock. A refund will be processed for sale items that are out of stock.

Registration, Accounts and Passwords
If you establish a personal account with us, you agree to (1) provide true and accurate data about yourself on our account registration form, and to update and keep such data current. You will receive a password and account upon completing the registration form. You are solely responsible for maintaining the confidentiality of your password and account, and you are solely responsible for all use of your password or account, whether authorized by you or not. You agree to (a) immediately notify Just Smart Kitchenware of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account each time you use the Site or other Service. Access and use of password-protected and/or secure areas of the Site or other Service is restricted to users who have been given a valid password by Just Smart Kitchenware. We may terminate your membership and access to our Site and Service if we learn that you have provided us with false or misleading registration data.

User Conduct
It is a condition of your use of the Site or other Service that you do not:

Interfere with any other user from using and enjoying the Site or Service;
Collect information about other users or third parties via the Site or Service or use any such information for the purpose of transmitting or facilitating transmission of unauthorized or unsolicited advertising, junk or bulk e-mail, chain letters, or any other form of unauthorized solicitation;
Engage in the systematic retrieval of data or other content from the Site or Service to create or compile, directly or indirectly, a collection, compilation, database or directory, without Just Smart Kitchenware’s prior written consent;
Solicit other users to join, become members of, or contribute money to any online service or other organization, advocate or attempt to get users to join in illegal schemes or plan or participate in scams involving other users;
Attempt to gain unauthorized access to other computer systems or networks connected to the Site or Service; or
Take actions for the purpose of manipulating or distorting, or that may undermine the integrity and accuracy of, any ratings or reviews of any service or product that may be presented by the Site or Service.
Additionally, you agree that you will not use the Site or other Service to upload, post, or otherwise distribute or facilitate distribution of any material that:

Is libelous, defamatory or slanderous;
Is sexually suggestive or contains explicit sexual content (including nudity);
Does or may denigrate or offend any individual or group on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
Does or may threaten, abuse, harass, or invade the privacy of any third party;
Is fraudulent or infringes the rights of any third party, including, without limitation, patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights;
Constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as “spam”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
Contains a software virus or any other computer code that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment, or to damage or obtain unauthorized access to any data or other information of any third party;
Encourages conduct that would constitute a criminal offense or give rise to civil liability;
Impersonates any person or entity, including any employee or representative of Just Smart Kitchenware; or
Violates any applicable law or these Terms.

Just Smart Kitchenware

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